Tourism is an intangible product means tourism is such kind of product which can not be touched or seen and there is no transfer of ownership, but the facilities are available for specified time and for a specified use. A tourism product is any product that is marketed by a country or an institution to visitors so as to attract them to visit a country as tourists and experience the said product. Airline ticket, hotels, resorts have their own sales outlets. According to the jamaica tourist board, for example, jamaica has marketed its tourism products since 1890 and tourism is still one of the major industries in the country. It is distinguished from exploration in that tourists follow a. Pdf tourism products are the basis for a destinations tourism sector operation. Tourism product helps in fetching revenue for the destination. It includes physical objects, services, personalities, places, organizations and ideas. As such, tourism is a product of modern social arrangements, beginning in western europe in the 17th century, although it has antecedents in classical antiquity. Characteristics of the tourism industry sebastian kaiser.
A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. Tourism has two essential elements and they are the dynamic element that is the trip and the static element which consists of the stay. Tourism impacts, planning and management peter mason. It is a product of modern social arrangements, beginning in western europe in the 17th century, although it has antecedents in classical antiquity. As any other product, the tourism product has some characteristics, as a result of its. The effective marketing of tourism needs constant gearing. Tourism, basically, is an infrastructure based service product. I would like to thank the following for their help, either directly or indirectly, during. By means of empirical research applied to a representative sample of tourists visiting the island of lanzarote canary islands, spain, the influence of tourists internal characteristics or personal factors on the different components of perceived image have been. If you continue browsing the site, you agree to the use of cookies on this website.
The tourism product and the consumer are usually separated by geography, as. May 21, 2012 characteristics of the tourism industry my thesis focuses on the tourism industry or more specific the tourism industry in tyrol, austria. Tourism product is a group of components or elements brought together in a bundle to satisfy the consumers need. Tourism services are perishable, and cannot be stored for sale at a later date. It should satisfy some need or needs of the buyer 3. Jul 11, 2014 the products which satisfy tourists leisure, pleasure or business needs at places other than their own normal place of residence are known as tourism product.
Though each accommodation offers different services and amenities. Chapter 12 supporting the contemporary tourism product. Tourism products are mainly service products or services that have several characteristics. A visitor who travels to a country other than his or her usual residence, for at least one night. The aim of this paper is to propose a marketingoriented. Because of these peculiar characteristics coordinated effort is required i n tourism marketing. Besides, the nature of tourism product offering at any given destination is complex to understand koutoulas, 2001, and compounding to the problem is the fact that the product offering can be. By now, you must have understood what a tourism product is. An investigation into four characteristics of services. As the tourism products are mainly the tourists experience, they can be stored only in the. Tourism services are high tech backstage and high touch front stage and depend on heavy investments tourism is a service sector which is based on heavy investments into infrastructures, construction and equipment. Tourism is the lifeblood for many countries around the globe. Volume 1 the tourism industry the tourism industry network at a federal, state, regional and local level.
This affects the distribution of tourism services, as they must be marketed in a way that minimizes lost capacities. In tourism, each of the components of the tourist product is sold as an individual product. For example, in business tourism, conference planning and management is a service offered by large hotels and convention centres. Third, the journey to and the stay are destinations outside the place where the tourists live and work. Hospitality industry is a board of category about the service industry also including event planning, theme park, restaurant, lodging and also tourism industry. Furthermore, the tourist product has the characteristics of a type a. Characteristics of the tourism industry my thesis focuses on the tourism industry or more specific the tourism industry in tyrol, austria. The tourism industry as a whole survives because of various tourism products and services. This requires an indepth study of users behaviour, taste preferences, likes and dislikes so that expectations and realities coincide for the maximum satisfaction of the consumer. Services in the core business of tourism are labour intensive and personalised. There are certain important characteristics about that industry which make it necessary and exciting for companies when planning a. Service is highly perishable and time element has great significance in service marketing.
As any other product, the tourism product represents the firms answer to the tourism demand. However, only few destinations focus their attention on the development and delivery of the various attractions and activities that make up. Pdf destination product characteristics as useful predictors for. Marketing is a continuous, sequential process through which management plans, researches, implements, controls, and evaluates activities designed to satisfy the customers needs and wants, and meet the organizations objectives. Volume nine unwto global report on adventure tourism 11 0uyvk\jpvu v 1 klu\yl. A hospitality unit such as a restaurant, hotel, or even an amusement park consists of many groups such as facility maintenance, direct operations management, marketing, and human resources. This concept influences the ways in which companies market tours and how people make their decisions about where to go. Pdf understanding the tourism product dimitris koutoulas. Which characteristics of the tourism value chain or the tourism experience are important areas for innovation activities. As tourism thrives, linkages with other industries continue to grow as well. Tourism typologies are objectives for attaining a more effective and comprehensive formulation of tourism product.
Implication of characteristics of tourism products towards. A person travelling away from where they usually live for at least one night and not more than a year. Mar 14, 2019 the tourism product unlike a manufactured product cannot be brought to the consumer. Pdf understanding the tourism product researchgate. Philip kotler, john bowen, james makens upper saddle river, nj 07458 hoa 735. A detailed list of tourism characteristic products organized using the united nations central product classification cpc codes. The attribution of tourism characteristic services to the services sectoral classification used in the uruguay round mtn. Tourism product development and product diversification in. It involves identifying all the stakeholders in private and public sectors, dmos, tourism and allied businesses, and their respective roles in creating or developing a part of a tourism product. Tourism characteristic products united nations statistics division. The effective marketing of tourism needs constant gearing up of infrastructure to international standards and. This paper is set in the context of tourism marketing, more specifically in the process of tourist destination image formation. There are certain important characteristics about that industry which make it necessary and exciting for companies when planning a marketingsocial media strategy. In developing an effective marketing strategy the four ps determine what is offered to the consumer.
Product in its generic sense can be thing, a place, a person, an event, or an organization which satisfies the needs of a person. Accommodations, from hotels and motels to luxurious bed and breakfasts and lavish resorts, are part of the hospitality industry. The typologies of tourism closely focus on the two. Destination product characteristics as useful predictors for repeat visiting and recommendation segmentation variables in tourism. The characteristics of tourism related industries and companies. People are the foundation of the tourism product where it is the experience that counts. Features of tourism market marketing of tourist product has certain characteristics. Very often the product can be a thing like the ethnic garments of rajasthan or marble status from jabalpur. The products of tourism cannot be easily standardized as they are created for the customers of varied interests and demands. Within a modern tourism format, the culture element, which is inherent or representative of tourism destinations, plays an important role in attracting tourists or enhancing the value of heritage constructions. Tourist services suppliers, tour operators, travel agencies fallows some specify objectives concerning product policy. Tourism product development is the result of collaborative efforts of various stakeholders.
Some of the important characteristics of services are as follows. Third, the journey to and the stay are destinations outside the place where the tourists. Fairs and festivals are events that are offered for enjoyment only at a particular time of the year and these are perishable and variable. Destination management organizations dmo are often the only advocates for a holistic tourism industry in a place. A tourism product is the sum of the physical and psychological experience got by tourist during their traveling to the destination. Tourists characteristics and the perceived image of tourist. Handbook on tourism product development world tourism. Characteristics of services marketing for hospitality and tourism, 3e 2003 pearson education, inc. The tourism business toolkit consists of two volumes. Tourists characteristics and the perceived image of. Tourism product the tourist product focuses on facilities and services designed to meet the needs of the tourist. The tourism product life cycle tourism product typologies the activity of tourism constitutes various characteristics depending upon the time, place and purpose of tour tourist.
Concept and meaning of tourism product tourism is a single industry but it is made of different industries such as hotel, airlines, travel agency, trekking agency etc. Tourism characteristic productstourism characteristic activities. Phases of tourism product development tutorialspoint. The five main characteristics of tourism are a combination of phenomena and relationships. The characteristics of tourism related industries and.
The nature of the service here is highly intangible and perishable offering a limited scope for creating and maintaining the distinctive competitive edge. A tourism product is anything that can be offered for attraction, acquisition or consumption. It is a truism that no book is the product of one person alone. Each one of them provides individual product or they combine together to provide travel experience. Figure 1 demonstrates that the approach taken to research in this area so far has. Feb 16, 2017 tourism product are the prime reason for tourist to choose a destination. The tourism product is not equal with the tourism offer, because the tourism offer includes more tourism products. Tourism, the act and process of spending time away from home in pursuit of recreation, relaxation, and pleasure, while making use of the commercial provision of services. These differences are because of the peculiar character of the tourist products. Concept and meaning of tourism product businessmarketing.
It is the composite product, as the combination of different services like tourist attraction, transport, accommodation and of. Aug 17, 2011 a tourism product is the sum of the physical and psychological experience got by tourist during their traveling to the destination. Tourism product are the prime reason for tourist to choose a destination. Tourist demand and consumption experiences, for example, are inseparable from tourism production and supply. A product could therefore be defined by its three characteristic. Composite in nature one industry concept service industry a total experience tourist destination 3. Although general principles of marketing could be applicable to marketing the product, there are certain differences in approach. Tourism managementproduct tourism natural environment. V\ypzt tourism is one of the most rapidly growing sectors in the world, and adventure. Sep 19, 20 the tourism product characteristics of tourism slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising.
395 1043 277 298 708 1283 344 1490 878 791 1321 1377 69 220 1423 94 580 1319 1428 71 1094 1218 1442 696 467 400 86 1368 85 503 1309 1187 1489 16 895 1362